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| Customer Service | Full-time
, ,Customer Service/ Call Center Agent
Chilindo is one of Thailand’s leading & fastest growing ECommerce companies. We offer a wide range of products through online auctions more than 50.000 auctions per day including new products almost every week. As an employee at Chilindo you will enjoy a challenging and interesting job, working with both thai and foreign talent.
The position as Customer Service & Call Center Agent covers tasks as communicating with all of our customers across Thailand via phone, Facebook, Line and Email. You will belong to a team of more than 60 inspiring colleagues in the Customer Service department.
Responsibilities:
● Deal directly with our customers by telephone, electronically (Facebook, Line, Email)● Suggest solutions to any issues and problems claimed by customers and resolve it instantly
● Fulfill customer requests by clarifying desired information; completing transactions and forwarding requests.
Requirements:
● High school or Bachelor degree● Good computer skills; typing and use of Microsoft office applications will be an advantage
● Good command of English is desired
● Punctual and extrovert personality
● Ability to work in a structured manner and strive to get things done
● Serviceminded and ability to work both efficiently and effectively under pressure
● Positive mentality and ability to work well in a large team
Salary range:
Standard salary is 14000 THB/monthly plus overtime. Average salary for Call Center Agent is approx 17.500 THB/monthly and higher. For employees that show the right attitude, career advancement and increase in salary is possible.
Perks & Benefits:
● 6 day work week● Social Security (SSO)
● Company outings and parties
● Possibility to grow within the company
● Additional bonus if able to handle Englishspeaking customers